5 Reasons Why Every E-commerce Store Needs Live Chat
Suppose you are looking to buy a pair of shoes on an E-Commerce website and a pair catches your attention. The first thing you would definitely check is the price of the shoes and then head to their size. Unfortunately, you end up finding your size is not available and would like to know when the stock of your shoe size will arrive. You start looking for assistance that would connect you to the customer service team of the e-commerce site or straightly to the merchant, but end up finding no source of contacting them except the toll-free number. We all know that these numbers are just for emergency queries, and it would not favor us at the very least. This is where the live chat assistance plays a vital role as it not only assists the customer but also favors to enhance the reputation of the company. Customer convenience is one of the major perks for a successful business, and thus, the subsequent blog will feed you with information about E-commerce and why li...